Privacy Policy

Last updated: April 12, 2026

At RAAHA, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website hosted on BigCommerce.

1) Information We Collect

When you visit our store, we may collect the following information:

Personal information you provide

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details

  • Order history

Automatic information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on site

  • Referral source

  • Cookies and tracking technologies

2) How We Use Your Information

We use your information to:

  • process and fulfill your orders

  • send order confirmations and shipping updates

  • provide customer support

  • prevent fraud and chargebacks

  • improve our website and products

  • personalize your shopping experience

  • run marketing and retargeting ads

  • comply with legal obligations

3) Dropshipping & Third-Party Fulfillment

Because we operate as a dropshipping business, your order details may be shared with trusted third-party suppliers, fulfillment partners, and shipping carriers to process and deliver your order.

This may include:

  • your name

  • shipping address

  • phone number

  • purchased items

We only share the information necessary to complete your order.

4) Payment Processing

Payments are processed securely through trusted payment providers available on our BigCommerce store.

We do not store your full credit card details on our servers.

Payment processors may collect and process your payment information under their own privacy policies. (BigCommerce)

5) Cookies & Advertising

We use cookies and similar technologies to:

  • remember your cart

  • improve website performance

  • understand visitor behavior

  • measure ad performance

  • show personalized ads

We may use tools such as:

  • Meta Pixel

  • Google Ads

  • Google Analytics

  • TikTok Pixel

  • BigCommerce analytics

  • email marketing apps

These tools may track actions such as page visits, add-to-cart events, and purchases.

6) Email Marketing

If you subscribe to our newsletter or enter your email during checkout, we may send you:

  • order updates

  • promotional emails

  • product launches

  • discounts

  • abandoned cart reminders

You can unsubscribe at any time by clicking the unsubscribe link in any email.

7) Data Retention

We keep your information only as long as necessary to:

  • fulfill your order

  • provide support

  • maintain business records

  • comply with tax and legal requirements

  • resolve disputes

8) Your Privacy Rights

Depending on your location, you may have the right to:

  • access your personal data

  • correct inaccurate data

  • request deletion

  • withdraw marketing consent

  • request a copy of your data

  • object to certain processing activities

To make a privacy request, contact us at:

Email: info@raaha.net

9) International Customers

Your information may be processed by service providers, suppliers, or apps located outside your country, including fulfillment partners used for dropshipping.

By using our store, you agree to this transfer where permitted by law.

10) Data Security

We use secure systems, encrypted checkout technology, and trusted third-party platforms like BigCommerce to protect your information.

However, no method of online transmission is 100% secure.

11) Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, suppliers, apps, or legal requirements.

Changes become effective immediately once posted on this page.

12) Contact Us

If you have any questions about this Privacy Policy, contact us at:

R A A H A
Email: info@raaha.net
Website: raaha.net